Personal Power and Respect in the Workplace

Over 95% of all workplace disputes can be resolved within the first 3 to 5 days of occurrence...if someone speaks up.

This half day session will cover:

  • the
    relationship between behaviour and culture,
  • personal power assessment,
  • how
    fear shapes behaviour,
  • shift to empowerment and be your own
    advocate,
  • empower others through respectful dialogue and,
  • the 6
    step communication model to resolve conflict.

 

Speaker Biography: Erica Pinsky

Erica
Pinsky is a dynamic speaker, author and consultant whose passion is
promoting respectful workplace cultures. Her highly acclaimed book,
"Road to Respect: Path to Profit" offers engaging stories, powerful
insights and concrete strategies to inspire leaders and those they lead
to walk the talk of respect at work.

Erica’s work history
includes the public, private and non-profit sectors in both federal and
provincial jurisdictions. Erica’s experience includes policy
development, training and presenting, complaint investigation,
mediation, organizational audits, conflict management systems and
one-on-one skills development.

Erica has a Bachelor of Arts in
Political Sociology from the University of Toronto, a Masters of Science
in Industrial Relations from the Université de Montreal and a Conflict
Resolution Certificate from the Justice Institute of British Columbia.
Erica has received her Certified Human Resources Professional (CHRP)
designation through the British Columbia Human Resources Management
Association.