The
colleague whose "different working style" creates extra work for you;
the supervisor whose "assertive management approach" is bullying you;
the student who "pays your salary" and demands it all by yesterday
- these difficult workplace situations seemingly leave us with only two
choices:
Flight into avoiding them or Fight by pushing back.
Neither
of these strategies is typically effective. But trying to talk it
through is frequently unsuccessful for even the most skilled
communicators. Until now. In this dynamic and interactive multi media
workshop, participants will identify the characteristics of Difficult
Conversations and learn counter-intuitive secret strategies that really
work. You'll leave with practical tools to try right away to
successfully navigate some of the toughest workplace discussions.
Event Details
Wednesday, May 6
12pm - 1:30pm
BBY, West Mall 2220
Facilitator Biography
Roy Johnson, MA, Dip.Ed., CCR
Roy
is co-author of the top-selling "Turning Conflict into Profit" and a
consultant with The Neutral Zone Coaching and Consulting Services Inc.
He's a mediator, trainer and psychotherapist who has resolved workplace
conflicts and public complaints for over 20 years. Roy holds a BA in
Psychology from the University of Alberta and an MA from SFU. He also
holds a post-graduate diploma in Adult Education from UBC along with a
Certificate of Conflict Resolution and Mediation from the JIBC. Roy is a
member of the Police Complaints Resolution Roster, a Governor of the
Board of the JIBC and a past Panel Chair of the BC Employment and
Assistance Appeal Tribunal. He presents insights gleaned from years of
work in the trenches and balances this with humour and a passion for
healing broken relationships. Beyond his professional role, Roy can be
found sailing off the coast of BC, skiing in the Rockies, surfing in
Hawaii or binging on chocolate at home with his partner in Vancouver.
Cancellations: All events are costly to set up, even those which are offered free of
charge. If you're unable to attend a workshop you registered
for, please cancel in a timely manner by clicking on the 'cancel' link
in your event confirmation email.